Privacy Policy

Last updated: 21 May 2026

1. Introduction

Welcome to Carraig Ard Donegal by KS Luxury Stays Ltd (“we”, “our”, “us”).

We operate a holiday rental booking website using the Lodgify platform for the purposes of managing accommodation listings, reservations, guest communications, and payments.

We are committed to protecting and respecting your privacy in accordance with:

The General Data Protection Regulation (EU) 2016/679 (“GDPR”)
The Data Protection Acts 1988–2018 (Ireland)
The ePrivacy Regulations
Any other applicable Irish or European data protection legislation

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, submit a booking request, complete a reservation, or otherwise interact with us.

2. Data controller

The data controller responsible for your personal data is:

KS Luxury Stays Ltd
Tullagh
Tullagh Point
Clonmany
County Donegal
Ireland
Email: [email protected]
Phone: +353 87 612 3560

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

3. Information we collect

We may collect and process the following categories of personal data:

A. Identity information

Full name
Title
Nationality (where legally required)

B. Contact Information

Email address
Telephone number
Postal address

C. Booking information

Reservation details
Arrival and departure dates
Number of guests
Accommodation preferences
Special requests
Communications relating to bookings

D. Payment information

Payments may be processed through third-party payment providers integrated with Lodgify.

We do not store full payment card details on our servers.

Payment providers may process:

Cardholder name
Card number
Billing address
Transaction details

E. Technical information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Referral source
Pages visited
Session duration
Cookie identifiers

F. Marketing preferences

Newsletter subscriptions
Communication preferences
Consent records

4. How we collect your data

We collect personal data through:

Booking forms
Contact forms
Reservation requests
Email communications
Telephone calls
Cookies and analytics tools
Lodgify integrations
Third-party booking channels

5. Legal basis for processing

Under GDPR, we rely on the following legal bases for processing your personal data:

Contractual necessity

We process personal data to:

Manage bookings
Confirm reservations
Process payments
Communicate regarding stays
Provide customer support

Legal obligations

We may process data where required to:

Comply with Irish tax obligations
Maintain accounting records
Meet regulatory requirements
Respond to lawful requests from authorities

Legitimate interests

We may process data for:

Improving website functionality
Preventing fraud
Securing our website and systems
Managing customer relationships
Analysing website performance

Consent

We rely on consent for:

Marketing emails
Non-essential cookies
Promotional communications

You may withdraw consent at any time.

6. Use of Lodgify and third-party service providers

Our website uses the Lodgify platform to manage bookings and reservations.

Lodgify may process personal data on our behalf as a data processor.

For more information, please review:

Lodgify’s Privacy Policy
Lodgify’s Data Processing Agreement

We may also use trusted third-party providers for:

Payment processing
Website hosting
Analytics
Email communications
Property management services
Security and spam prevention

These providers process personal data only as necessary and under appropriate contractual safeguards.

7. Cookies and tracking technologies

Our website uses cookies and similar technologies.

Cookies help us:

Operate the website
Improve functionality
Analyse visitor behaviour
Remember preferences
Facilitate bookings

Types of Cookies We Use

Essential Cookies

Required for website functionality and booking operations.

Analytics Cookies

Used to understand website usage and improve performance.

Marketing Cookies

May be used for advertising or remarketing purposes where consent has been provided.

You can manage cookie preferences through your browser settings or cookie consent banner. See our separate cookie policy.

8. Marketing communications

Where permitted by law or where consent has been obtained, we may send:

Promotional offers
Newsletters
Property updates
Seasonal communications

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

We will never sell your personal data to third parties for independent marketing purposes.

9. Data sharing

We may share personal data with:

Lodgify
Payment processors
IT and hosting providers
Professional advisers
Accountants and auditors
Government authorities where legally required
Insurance providers where necessary

We require all third parties to process personal data securely and lawfully.

10. International data transfers

Some service providers may process data outside the European Economic Area (“EEA”).

Where international transfers occur, we ensure appropriate safeguards are implemented, including:

European Commission adequacy decisions
Standard Contractual Clauses
GDPR-compliant contractual protections

11. Data retention

We retain personal data only for as long as reasonably necessary to:

Fulfil booking obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

Retention periods may vary depending on the type of data and legal obligations.

Financial and transaction records may be retained for up to 6 years in accordance with Irish legal and tax requirements.

12. Your rights under the GDPR

Under the GDPR, you may have the right to:

Access your personal data
Correct inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the details in Section 2.

13. Complaints

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the Irish Data Protection Commission.

Data Protection Commission (Ireland)
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Website: https://www.dataprotection.ie/

We would appreciate the opportunity to address your concerns before you contact the DPC.

14. Security measures

We implement appropriate technical and organisational security measures designed to protect personal data against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no internet transmission or storage system can be guaranteed to be completely secure.

15. Children’s privacy

Our services are not directed toward children under 18 years of age.

We do not knowingly collect personal data from children without appropriate parental or guardian consent.

16. Third-party websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of external websites before providing personal data.

17. Changes to this privacy policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page together with a revised “Last updated” date.

We encourage users to review this Privacy Policy periodically.

18. Contact us

If you have questions about this Privacy Policy or how we process your personal data, please contact: